Update: Here’s an official comment from PlayStation UK:
We’re aware that some Virgin Media users are having issues accessing PlayStation Network and we are investigating, thanks for your patience.
— Ask PlayStation UK (@AskPS_UK) September 27, 2017
As of 9:30am ET, many PlayStation 4 users in the United Kingdom are reporting that they are unable to access the PlayStation Network. Here are several examples:
https://twitter.com/nataliewykess/status/913030911679193088
@AskPS_UK Hi! Is PSN currently down in the UK? Can't sign in!
— Matthew Wilson (@MattW182) September 27, 2017
https://twitter.com/KultClassic/status/913030734956425216
We checked the official PSN Status Page, but Sony is saying everything is operational at the moment. This has led many to blame Virgin Media for the outage.
Here’s how Sony details the issues that occur when the PlayStation Network is typically down:
Account Management
You may have some difficulty signing in or creating an account on PlayStation Network. Our engineers are working to resolve the issue as soon as possible, and we thank you for your patience.
Gaming & Social
You may have some difficulty launching games, applications, or online features. Our engineers are working to resolve the issue as soon as possible, and we thank you for your patience.
PlayStation Store
You may have some difficulty accessing features and products on the PlayStation Store. Our engineers are working to resolve the issue as soon as possible, and we thank you for your patience.
PlayStation Now
You may have some difficulty streaming PlayStation Now games. Our engineers are working to resolve the issue as soon as possible, and we thank you for your patience.
PlayStation Vue
You may have some difficulty accessing some channels and features in PlayStation Vue. Our engineers are working to resolve the issue as soon as possible, and we thank you for your patience.
While the PSN is down, you may receive a maintenance notification.
Stay tuned for updates as they become available.
Is the PSN down for you right now?
[Source: PSN Status Page]